The methodology behind the workflow.
Gelar runs on four mechanics, each lifted from how Indonesian event ops actually work — WhatsApp, online payments, escrow settlement — and hardened on a real event before launch.
- 01 · The funnel
Six stages, one source of truth
Every tenant is a lead moving through prospect → contacted → invoiced → DP → lunas → activated. The stage isn't a label someone remembers to update — it advances when something real happens: an invoice is issued, a down payment is verified, the tenant checks in on event day. One funnel replaces the three spreadsheets that usually disagree.
- 02 · The floor plan
Booth status is derived, never typed
Drag a lead onto a booth and the booth's colour follows the lead's stage automatically — held, down-paid, paid in full. There is no separate "booth status" column to keep in sync, so the plan on screen always matches the money. Multi-booth tenants are first-class: one lead can hold several booths, and the totals follow.
- 03 · Payment
Pay online, settle in escrow
Tenants pay for their tables online through Gelar. The money lands in a Xendit escrow — Xendit is the licensed custodian, so Gelar never holds your funds — and releases to you once the tenant confirms and signs off. Only a settled payment advances the funnel. No screenshots to chase, no manual verification to keep in sync.
- 04 · Finance
Collected means settled, not promised
The revenue dashboard sums actual settled payments — not stages, not hopes. Booked vs collected vs still-needed per category, updated within seconds of a settlement, with WhatsApp templates that quote each tenant exactly what they owe across all their tables.
A deeper write-up — with the edge cases we hit running this live — lands on the changelog as we go.